MyEnergyPlanner
Terms of Use and Privacy Statement
Terms of Use
By using MyEnergyPlanner (“the Website”), you agree to the following terms.
1. Information only (no advice)
The Website provides general information and estimates relating to home energy usage and potential energy upgrades.
The results are illustrative only and are based on assumptions and user-provided inputs. They do not constitute financial, technical, or professional advice and should not be relied upon for making decisions.
2. No liability
To the fullest extent permitted by law, MyEnergyPlanner accepts no responsibility or liability for:
- any loss, damage, or costs
- any decisions made based on the information provided
- any inaccuracies or omissions in the data or calculations
Use of the Website is entirely at your own risk.
3. Accuracy of information
While we aim to provide reasonable estimates, we make no guarantees that the results are accurate, complete, or suitable for your circumstances.
4. Changes
We may update or change the Website, including these terms, at any time without notice.
5. Governing law
These terms are governed by the laws of England and Wales.
Privacy Policy
This section explains how we collect and use your personal data.
1. What data we collect
We may collect:
- Information you enter into the calculator (e.g. energy usage, property details)
- Contact details (e.g. name, email address, postcode) if you choose to provide them
We do not collect more personal data than necessary.
2. How we use your data
We use your data to:
- provide the forecast results
- respond to enquiries or requests
- connect you with relevant service providers (if you request this)
- improve the Website
We do not sell your personal data to third parties for marketing purposes. However, if you request to be contacted or to receive quotes, we may share your details with relevant service providers. We may receive payment from these providers for introducing you.
3. Legal basis (UK GDPR)
We process your data under the following lawful bases:
- Consent - where you provide your details voluntarily
- Legitimate interests - to operate and improve the Website
4. Data sharing
We may share your data with:
- energy service providers or installers (only if you request quotes or contact)
- IT technical providers (e.g. hosting and analytics services)
All processing is limited to what is necessary.
5. Data storage and processing
Your data may be processed and stored using third-party services, including:
- hosting providers (e.g. Vercel)
- email providers (e.g. Gmail or similar)
These providers may store data outside the UK. Where this occurs, we ensure appropriate safeguards are in place.
6. Data retention
We retain personal data only for as long as necessary to fulfil the purposes described above.
7. Your rights
Under UK GDPR, you have the right to:
- access your personal data
- request correction or deletion
- object to or restrict processing
To exercise these rights, contact us at: info@MyEnergyPlanner.co.uk
8. Cookies
The Website may use basic cookies or similar technologies for functionality and analytics.
By using the Website, you agree to this use.
9. Contact
If you have any questions about this policy, contact: info@MyEnergyPlanner.co.uk